Biamp Conferencing Instructions
Updated
ON LAPTOP:
1) Make sure Mac OS is up to date
2) go to https://support.biamp.com/Modena/Software-Firmware
2) download the Mac/PC Browser Support Driver - Modena BDSP
3) install driver
4) restart your computer
5) ensure the driver starts on computer startup
ON TV:
Switch to the appropriate HDMI input
ALL SESSIONS:
4) open a browser and go to the IP address you see displayed on the TV (might show as unsafe)
5a) make sure that the camera in the bottom right corner is blue
5b) log in using the name and the passcode you see on the TV
6) press the "play" button in the browser
7) choose "entire screen", and click the "share" button
8) LEAVE THAT BROWSER WINDOW OPEN, and then open your choice of video conferencing programs (Zoom, Google Meet, etc.)
9) make sure you've selected the camera, speakers, and microphone named MODENA
10) If you can't hear other people make sure you've also selected the MODENA speakers in your system settings
Ensure the Biamp application drivers are whitelisted by your company’s security systems to enable full use of the Biamp system and utilize all AV features:
- Verify Security Settings: Inspect your computer’s firewall or antivirus software to determine if the Biamp drivers are being blocked.
- Whitelist the Drivers: If the Biamp drivers are blocked, request your IT/security team to whitelist them in your security settings.
- Provide Necessary Details: You may need to provide the driver names, versions, and intended use case (AV equipment for conferencing, media playback, or communication purposes) to your IT department, to facilitate the whitelisting process.
